Privacy Policy
Effective Date: July 18, 2025
This Privacy Policy describes how ViralWait ("we," "us," or "our") collects, uses, and protects your personal information when you use our viral waitlist platform and services.
Contact Information
ViralWait
Email: support@viralwait.com
Website: https://viralwait.com
Information We Collect
Personal Information You Provide
- Account Information: Email address, name, password when you create an account
- Campaign Data: Waitlist campaign details, headlines, descriptions, and settings
- Payment Information: Billing details processed securely through Stripe (we do not store payment card information)
- Communications: Messages you send to our support team
Waitlist Participant Information
- Contact Details: Email addresses of users who join your waitlists
- Referral Data: Referral tracking information and position in waitlist
- Usage Analytics: IP addresses, device information, and usage patterns
Automatically Collected Information
- Technical Data: Browser type, operating system, device information
- Usage Information: Pages visited, time spent, features used
- Cookies: Session cookies and analytics cookies for platform functionality
How We Use Your Information
- Service Delivery: Provide and maintain our viral waitlist platform and features
- Account Management: Create and manage your account, process payments, and provide customer support
- Communication: Send important service updates, security alerts, and support responses
- Analytics: Analyze usage patterns to improve our platform and develop new features
- Legal Compliance: Comply with applicable laws, regulations, and legal processes
- Marketing: Send promotional communications (only with your consent, and you can opt out anytime)
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
We may share information in these limited circumstances:
- Service Providers: Trusted third-party services like Supabase (database), Vercel (hosting), Stripe (payments), and Resend (emails)
- Legal Requirements: When required by law, court order, or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
- With Your Consent: Any other sharing will only occur with your explicit permission
Data Security and Protection
- Encryption: All data is transmitted using SSL/TLS encryption and stored securely
- Access Controls: Strict access controls and authentication for our systems
- Regular Audits: Regular security assessments and monitoring
- Data Minimization: We only collect and retain data necessary for our services
Your Privacy Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Export your data in a commonly used format
- Opt-out: Unsubscribe from marketing communications
To exercise these rights, contact us at support@viralwait.com
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- • Maintain your login session
- • Remember your preferences
- • Analyze usage patterns and improve our service
- • Provide security features
You can control cookies through your browser settings, but some features may not work properly if you disable them.
International Users
ViralWait is operated from the United States. If you are accessing our service from outside the US, your information may be transferred to, stored, and processed in the United States. By using our service, you consent to this transfer and processing.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@viralwait.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" above. Significant changes will be communicated via email or through our platform.
Questions About This Privacy Policy?
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@viralwait.com
Subject Line: Privacy Policy Inquiry