Get instant answers to common questions about viral waitlists, campaign setup, pricing, features, and how to maximize your launch success.
ViralWait is designed for speed. You can create and launch a viral waitlist campaign in under 90 seconds. Simply choose a template, customize your messaging and rewards, and you're live. No technical knowledge required.
Not at all! ViralWait is built for non-technical users. Our drag-and-drop interface, pre-built templates, and one-click setup process means anyone can create professional viral campaigns without coding or design skills.
Absolutely! You can customize colors, fonts, logos, headlines, rewards, and even the entire design. We offer industry-specific templates as starting points, but everything is fully customizable to match your brand.
Our free forever plan includes up to 25 signups per month, basic viral mechanics, email automation, analytics dashboard, and 1 active campaign. Perfect for testing our platform and viral strategies.
A viral coefficient measures how many new users each existing user brings in through referrals. Our psychology-driven system is designed to turn each signup into multiple referrals through gamification and rewards. This creates exponential growth instead of linear growth.
We use proven psychological triggers: exclusive rewards for early supporters, social proof through leaderboards, FOMO through limited-time offers, and gamification through position-based rewards. Our reward structures are scientifically designed to motivate sharing.
Results vary by industry and execution, but our viral mechanics system is designed to significantly outperform traditional landing pages. The key is using psychology-driven incentives that motivate sharing and create exponential growth.
You set position-based rewards (e.g., first 10 get X, next 50 get Y). When users refer friends, they move up the leaderboard. Rewards can be physical products, digital bonuses, exclusive access, or cash incentives. The key is making rewards valuable enough to motivate sharing.
You get comprehensive analytics: real-time signup tracking, viral coefficient monitoring, referral source analysis, conversion rates, email performance metrics, geographic data, device breakdowns, and individual user behavior insights.
Yes, you own your data completely. You can export your entire email list, user details, referral data, and analytics at any time in CSV format. This data remains yours even if you cancel your subscription.
Your admin dashboard shows all campaigns, real-time metrics, user management tools, email automation controls, and performance insights. You can manage multiple campaigns, segment users, send emails, and track ROI all from one interface.
Absolutely. We use enterprise-grade security with SSL encryption, secure data storage, GDPR compliance, and regular security audits. Your customer data is never shared with third parties and remains completely private.
All ViralWait plans include built-in email automation: welcome sequences, position updates, milestone celebrations, reward unlocks, and launch announcements. Emails are automatically triggered based on user behavior - no setup required!
Yes! All plans include customizable email templates with your branding, colors, and messaging. Pro+ users can connect ConvertKit for advanced template libraries and A/B testing capabilities.
Basic email sending is built into ViralWait - just works out of the box with professional delivery. Pro+ users can optionally connect ConvertKit for advanced segmentation, automation workflows, and enhanced analytics.
No! ViralWait includes professional email delivery in all plans. You can start immediately without any external accounts. Advanced users can optionally connect ConvertKit for sophisticated automation and segmentation features.
We offer Free (1,000 signups), Starter ($49/month for 5,000 signups), Pro ($99/month for 25,000 signups), and Enterprise ($299/month for unlimited signups). All plans include viral mechanics, email automation, and analytics.
Yes! Our Free plan lets you test all core features with up to 1,000 signups. You can upgrade anytime as your campaign grows. No credit card required to start.
The Free plan includes 1 campaign, 1,000 signups, 5,000 emails/month, basic viral mechanics, and email automation. Perfect for testing viral mechanics before your big launch.
Upgrade to Starter ($49/month) when you need custom branding, data export, or want to run multiple campaigns. Includes 3 campaigns, 5,000 signups, and 25,000 emails/month.
Pro includes ConvertKit integration for advanced email features, A/B testing, custom domains, and 25,000 signups across 10 campaigns. Perfect for serious product launches.
We'll notify you before you hit your limits. You can upgrade your plan instantly through your dashboard. We never shut down active campaigns - we'll work with you to find the right solution.
Absolutely! Upgrade or downgrade your plan anytime. Upgrades are instant, and downgrades take effect at your next billing cycle. You keep all your data and campaigns when switching plans.
We offer 7 industry-specific templates: SaaS Product Launch, AI Product Beta, Mobile App Launch, E-commerce Product Drop, Online Course Launch, Newsletter Launch, and Creator/Patreon Launch. Each is optimized for specific audiences and proven to drive high viral coefficients.
Yes! You can create unlimited reward tiers with custom positions, descriptions, and values. Common rewards include early access, exclusive content, physical products, discounts, profit sharing, and VIP status.
Each template is designed for specific industries and launch types. SaaS templates focus on B2B metrics, Creator templates emphasize community building, E-commerce templates drive purchase intent. We provide guidance on which template fits your goals.
Yes! Pro and Enterprise plans include A/B testing for headlines, rewards, colors, and messaging. You can test multiple variations simultaneously and optimize based on real performance data.
Our Creator template is specifically designed for Patreon launches, fan community building, and audience monetization. It includes rewards like founding patron status, Discord access, video calls, and profit sharing that resonate with creator audiences.
Creator campaigns leverage emotional connections between creators and fans. They typically achieve higher viral coefficients (7.2x average) because fans are more motivated to support creators they love. Rewards focus on exclusive access and community recognition.
Yes! We provide embed codes, social sharing optimizations, and platform-specific guidance. You can promote your viral waitlist across YouTube, Twitch, TikTok, Instagram, and other platforms seamlessly.
Our Creator template includes conversion-optimized flows that guide waitlist members to become paying Patreon supporters. We provide email sequences, launch strategies, and psychological triggers proven to drive conversions.
We integrate with email platforms (Mailchimp, ConvertKit), analytics tools (Google Analytics, Mixpanel), CRM systems (HubSpot, Salesforce), and social platforms. API access available for custom integrations.
Yes! Pro and Enterprise plans support custom domains. You can use your own domain (e.g., launch.yourbrand.com) for professional branding and better trust signals.
Absolutely! All waitlist pages are fully responsive and optimized for mobile devices. Since most social sharing happens on mobile, this is crucial for viral performance.
We offer comprehensive support including documentation, video tutorials, email support, and live chat. Enterprise customers get priority support and dedicated account management.
Our team is here to help you succeed with your viral launch. Get personalized answers and strategy advice.